Order Related FAQ
Q. I don't know how to place my order?
A. Follow these steps:
- Select the product
- Select the variant (If Required)
- Click ADD TO CART
- Click on PLACE ORDER
- Enter your shipping details
- Select Shipping Method
- Select the mode of payment
- Note your order number
Alternatively, you can always Contact Us on +91-9428809808 and one of our associates will help you to place an order.
Q. I got an error while placing the order. I’m not sure if the order is placed.
A. For every successful order, you will receive an email confirming the order. If in case the order was not placed successfully, we request you to place the order again.
Q. How do I track my order.?
A. You will receive an sms from us mention Esatimted Date of Delivery and Link to Track Your Order.
Q. Can I see the products before I accept the courier?
A. We do not have open delivery facility at this point in time.
Q. How do I cancel my order?
A. Our Team Calls you for Confirming your order , at that time u can deny confirmation simply. After Payment is made and we have booked your order on confirmation, we can not cancel same.
Q. How do I add new products or remove some products from my order?
A. We can add product anytime Just Call us on +91-9428809808. Also you can call us on +91-9428809808 to remove Product at time of confirmation, but not after Payment is made already for same product.
Q. Will you list the items ordered on the package / box received?
A. We follow discreet packaging, hence we do not mention product details on the package. However we do send an invoice for the order placed with the product details to your email id.
Q. Do you Support 3rd Party Delivery (Drop shipping), Not Mentioning any of Your details?
A. Yes, We Do Ship Directly to your Customer , Where No Invoice is attached , and Your name will be mentioned in From details.
Q. Can I change my shipping address/Contact details after I have placed my order?
A. Yes, We can certainly change the address in case the order is not delivered, if sent via fedex with extra cost of 50 rs. No in case of Other Shipment Method. You can email us on firstname.lastname@example.org and Call us on +919428809808 For Fast Action on Changing Delivery Address.